DaySync Privacy Policy

Last Updated: August 9, 2025

Introduction

DaySync ("we," "our," or "us") operated by Frizo LLC (registration number 405589260), located at 41 Zakaria Paliashvili Street, Tbilisi, Georgia, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services designed for independent beauty masters.

Information We Collect

Personal Information You Provide

Account Information:

Name and email address
Phone number
Business name and description
Profile photo
Business address and location
Working hours and availability
Social media profiles (optional)

Client Data You Input:

Client names and contact information
Client photos and visit history
Appointment notes and service records
Client preferences and personal notes

Business Data:

Service catalog (names, descriptions, pricing, duration)
Product inventory information
Appointment schedules and bookings
Revenue and financial data
Portfolio photos (before/after images)

Information Automatically Collected

Device and Usage Information:

Device type, operating system, and version
IP address and general location data
App usage analytics and performance data
Crash reports and error logs
Push notification tokens

Cookies and Similar Technologies:

We use cookies and similar technologies for authentication and preferences
Analytics cookies to improve app performance

How We Use Your Information

Core App Functionality

Provide appointment scheduling and management services
Enable client management and communication features
Generate business analytics and revenue reports
Sync data across your devices
Send appointment reminders and notifications

Business Profile Services

Create and maintain your public booking page at daysync.io/[username]
Display your services and portfolio to potential clients
Process online bookings from clients
Enable social media integration features

Communication

Send important service updates and notifications
Provide customer support and respond to inquiries
Send promotional communications (with your consent)
SMS notifications for appointment reminders (Premium users only)

Analytics and Improvements

Analyze app usage patterns to improve functionality
Monitor app performance and fix technical issues
Conduct research and development for new features

Information Sharing and Disclosure

We DO NOT Sell Your Personal Information

DaySync does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers:

Cloud storage providers (Firebase) for data hosting and backup
Payment processors (RevenueCat) for subscription management
Analytics services (limited, anonymized data only)
Customer support tools for help desk functionality

Public Information:

Information you choose to display on your public booking page
Portfolio images you opt to showcase publicly
Business information you make publicly available

Legal Requirements:

When required by law, court order, or government request
To protect our rights, property, or safety
To prevent fraud or abuse of our services

Business Transfers:

In connection with a merger, acquisition, or sale of assets (with notice)

Your Client Data Protection

You Control Client Information

You determine what client information to collect and store
You are responsible for obtaining necessary consents from your clients
Client data belongs to you and can be exported or deleted at any time

Our Commitments

We encrypt client data in transit and at rest
We implement strict access controls and security measures
We do not use client information for our own marketing or analytics
We do not share client information with other users or third parties

Data Security

Security Measures

SSL/TLS encryption for all data transmission
SHA-256 encryption for sensitive account data
Regular security audits and vulnerability assessments
Secure cloud infrastructure with Firebase security rules
Multi-factor authentication options

Data Breach Response

Immediate investigation and containment procedures
Notification to affected users within 72 hours
Cooperation with regulatory authorities as required
Regular security training for our team

Your Rights and Choices

Account Management

Access and update your account information at any time
Export your data in standard formats
Delete your account and associated data
Control notification preferences and settings

Marketing Communications

Opt out of promotional emails and notifications
Manage push notification preferences
Control social media integration features

Data Portability

Export your business data, client information, and appointment history
Transfer data to other services or platforms
Receive data in commonly used formats (CSV, JSON)

International Data Transfers

DaySync operates globally and may transfer data to countries other than your residence. We ensure appropriate safeguards are in place:

Standard Contractual Clauses for EU data transfers
Adequacy decisions where applicable
Strong encryption and security measures during transfer

Children's Privacy

DaySync is intended for business use by adults (18+ years). We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

Data Retention

Account Data

Retained while your account is active
Deleted within 30 days of account deletion request
Some data may be retained longer for legal compliance

Client Information

Retained according to your business needs and local regulations
Can be deleted by you at any time
Automatically purged upon account deletion

Analytics Data

Anonymized usage data may be retained for up to 2 years
Crash reports and error logs retained for 1 year maximum

Region-Specific Rights

European Union (GDPR)

Right to access your personal data
Right to rectify inaccurate information
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to lodge complaints with supervisory authorities

California (CCPA)

Right to know what personal information is collected
Right to delete personal information
Right to opt out of sale (we don't sell data)
Right to non-discrimination for exercising privacy rights

Other Jurisdictions

We comply with applicable privacy laws in all regions where we operate.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

Notify you of material changes via email or in-app notification
Post the updated policy with a new effective date
Maintain previous versions for reference
Provide 30 days notice for significant changes

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

Email: privacy@daysync.io
General Support: support@daysync.io
Website: daysync.io
Address: 41 Zakaria Paliashvili Street, Tbilisi, Georgia
Company: Frizo LLC (Registration: 405589260)

For EU residents, our Data Protection Officer can be reached at: dpo@daysync.io

Consent and Acceptance

By using DaySync, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.