Terms of service

Agreement to Terms

By accessing or using DaySync ("the App," "Service," or "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

DaySync is operated by DaySync LLC ("we," "us," or "our"), a Wyoming limited liability company (Filing ID 2026-001938982), located at 30 N Gould St, STE R, Sheridan, WY 82801, USA. These Terms constitute a legally binding agreement between you and us.

Transition note: Our mobile apps may continue to be distributed under our affiliate Frizo LLC (Georgia, registration 405589260) in the Apple App Store and Google Play until the app store account transfers to DaySync LLC are completed.

Description of Service

DaySync is a mobile application and web platform designed for beauty and appointment-based businesses — including independent professionals, studios, and salon teams — to manage their business operations, including:

• Appointment scheduling and management
• Client database and relationship management
• Team and staff management
• Revenue tracking and business analytics
• Professional online booking pages
• Portfolio and service showcase
• Business communication tools
• Recording how clients paid for their appointments

The Service is available through our mobile apps, our web application at web.daysync.io, and published booking pages at your-business.daysync.pro.

Eligibility and Account Requirements

User Eligibility

• You must be at least 18 years old
• You must be a legitimate beauty or appointment-based business or professional
• You must have the legal capacity to enter into agreements
• You must provide accurate and truthful information

Account Registration

• Provide current, complete, and accurate registration information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized account access
• You are responsible for activity by team members you invite to your workspace

Business Verification

• You represent that you are a legitimate service provider
• You must comply with all applicable business licenses and regulations
• You are responsible for the accuracy of your business information

Acceptable Use Policy

Permitted Uses

• Manage your beauty or appointment-based business operations
• Schedule and track appointments with your clients
• Store and organize client information for business purposes
• Manage team members and their permissions
• Create professional portfolios and service catalogs
• Process legitimate business transactions

Prohibited Uses

You must not use DaySync to:

Illegal Activities:

• Violate any local, state, national, or international laws
• Engage in fraudulent, deceptive, or misleading practices
• Facilitate money laundering or other financial crimes

Harmful Content:

• Upload inappropriate, offensive, or explicit content
• Share content that violates intellectual property rights
• Distribute malware, viruses, or harmful code
• Post false or misleading business information

Platform Abuse:

• Create fake accounts or impersonate others
• Attempt to reverse engineer or hack the platform
• Use automated tools to access the Service without authorization
• Interfere with other users' experience
• Circumvent security measures or access restrictions

Business Misuse:

• Sell, sublet, or transfer your account to unauthorized parties
• Use the platform for businesses unrelated to its intended purpose
• Violate client privacy or misuse client information

Subscription Plans and Payment Terms

Plan Types

Free Plan:

• Free tier for a single user (one team member)
• Unlimited services, products, suppliers, appointments, clients and sale records for internal business management
• Up to 5 services and 5 portfolio photos on the public booking page
• Booking page, calendar, client management, payroll, commissions, full reports and notifications

Pro Plan:

• All Free plan features included
• $25 per month, or $250 per year (two months free)
• One flat price for the whole business — no per-seat and no per-location fees
• 2 or more team members, with roles and permissions (Free is limited to a single team member)
• Portfolio up to 20 photos (Free: 5)
• AI-assisted invoice scanning
• Full online booking page customization
• Priority customer support

Free Trial

New accounts get 14 days of Pro features with no card required. Your account converts to a paid Pro subscription only if you choose to subscribe; otherwise it continues on the Free plan described above.

We may update plan features and pricing; changes will be communicated in advance as described below.

Subscription Billing

• Subscriptions are billed in advance on a recurring basis
• Web subscriptions are sold and processed by Paddle, which acts as the Merchant of Record for those purchases and handles billing, invoicing, and applicable taxes
• Mobile in-app subscriptions are processed by the Apple App Store or Google Play, subject to their terms
• Entitlements across web and mobile are managed through Adapty
• Price changes will be communicated at least 30 days in advance
• Subscriptions renew automatically unless cancelled before the next billing cycle

Refunds

Web subscriptions are sold and processed by Paddle, which acts as the Merchant of Record, so refunds for web purchases are governed by Paddle's Buyer Terms and Paddle's Refund Policy.

In line with Paddle's policy, you have the right to withdraw from a purchase for any reason within 14 days of completing a transaction and receive a full refund of the charges you paid. This 14-day refund right does not apply where you expressly requested to begin using the subscription within that period and acknowledged, at checkout, that doing so ends your right to withdraw.

Outside of this 14-day period, refunds for web subscriptions are determined by Paddle on a case-by-case basis under its Refund Policy, including where a refund is required by applicable law. We do not otherwise provide refunds or credits for partial subscription periods, downgrades, or unused time, except where required by applicable law or granted at the discretion of the relevant payment processor.

Refunds for mobile in-app subscriptions are governed by the Apple App Store or Google Play policies. You may cancel at any time to stop future billing; cancellation takes effect at the end of the current billing period.

Cancellation and Downgrade

• Cancel your Pro subscription anytime from account settings (or, for mobile purchases, through your app store account)
• Access to Pro features continues until the end of the billing period
• Your account automatically reverts to the Free plan after cancellation
• Some data and features may be limited based on plan restrictions

Recording Client Payments

DaySync records payments made outside the Service, such as cash, bank transfers, or payments through your own card terminal. Integrated card processing and booking deposits are not available in the current release. Any deposit must be collected outside DaySync.

You remain responsible for collecting payment, delivering your services, handling refunds and disputes, and meeting your tax obligations. Any external payment provider's fees and terms apply to your relationship with that provider.

If integrated payment processing becomes available, we will provide the applicable terms before you enable it.

User Content and Data

Your Content Ownership

You retain ownership of all content you upload, including:

• Client information and appointment data
• Photos, portfolios, and business materials
• Service descriptions and business information
• All intellectual property you create

License to DaySync

By uploading content, you grant us:

• A limited, non-exclusive license to host and display your content
• Rights necessary to provide the Service functionality
• Permission to backup and sync your data across devices and the web application
• Authority to display your public profile information

Content Standards

All content must:

• Be appropriate for professional business use
• Comply with applicable laws and regulations
• Respect client privacy and confidentiality
• Not infringe on third-party rights
• Meet community standards for professional conduct

Client Information and Privacy

Your Responsibilities

• Obtain proper consent from clients for data collection
• Comply with applicable privacy laws (GDPR, CCPA, etc.)
• Use client information only for legitimate business purposes
• Maintain confidentiality of sensitive client information
• Provide clear privacy notices to your clients

Our Commitments

• We do not access or use your client data for our own purposes
• Client information is encrypted and securely stored
• We provide tools for data management and privacy compliance
• We do not share client data with third parties, except service providers acting on our instructions

Public Profiles and Online Booking

Public Profile Pages

• Your your-business.daysync.pro page displays information you choose to make public
• You control what services, pricing, and portfolio items are visible
• Public profiles may be indexed by search engines
• You can disable online booking or public visibility at any time

Online Booking Features

• Clients can book appointments through your public page
• You control availability, services, and booking parameters
• Booking confirmations and management occur through the app and web application
• You are responsible for managing and fulfilling booked appointments

Professional Standards

• Maintain professional presentation on public profiles
• Provide accurate service information and pricing
• Honor appointments booked through the platform
• Respond promptly to client inquiries and booking requests

Intellectual Property Rights

DaySync Platform

• The DaySync apps, websites, web application, and all related technology are owned by DaySync LLC
• Protected by copyright, trademark, and other intellectual property laws
• You may not copy, modify, or create derivative works
• All trademarks and service marks are owned by their respective owners

Your Rights

• You retain all rights to your original content and business materials
• We do not claim ownership of your client data or business information
• You grant us only the minimum rights necessary to provide the Service

Service Availability and Support

Service Commitment

• We strive for high uptime and availability
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice
• We provide mobile app and web platform access

Support Services

• Email support for all users
• Priority support for Pro subscribers
• Help documentation and tutorials

Limitations

• We cannot guarantee uninterrupted service
• Third-party service outages may affect functionality
• Support response times may vary based on issue complexity

Disclaimers and Limitation of Liability

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation
• Security of data transmission or storage

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability is limited to the amount you paid us in the last 12 months
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for loss of profits, data, or business opportunities
• We are not responsible for payments processed between you and your clients
• You assume all risks associated with using the Service

Business Risks

• You acknowledge that business success depends on many factors
• We make no guarantees about business outcomes or revenue
• You are solely responsible for your business decisions and operations

Indemnification

You agree to indemnify and hold harmless DaySync LLC, its officers, directors, employees, and agents from any claims, damages, costs, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your business operations and client relationships
• Payments you collect from your clients
• Any content you upload or share through the Service
• Your violation of any laws or third-party rights

Privacy and Data Protection

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains what information we collect, how we use and protect it, your rights, and our compliance with privacy laws.

Data Processing

• We process personal data as outlined in our Privacy Policy
• You consent to data processing for Service functionality
• International data transfers are protected by appropriate safeguards
• You have rights to access, correct, and delete your information

Termination

Termination by You

• To stop recurring billing while keeping your account, cancel your subscription as described in "Cancellation and Downgrade" above
• Account deletion is separate from subscription cancellation; contact support@daysync.io if you need help closing your account or obtaining your data
• Before deleting your account, cancel any subscription billed through Apple or Google in your app store account

Termination by Us

We may suspend or terminate accounts for:

• Violation of these Terms or Acceptable Use Policy
• Fraudulent or illegal activity
• Non-payment of subscription fees
• Extended periods of inactivity

Effect of Termination

• Your right to use the Service ends when your account is terminated; cancelling a subscription alone does not terminate your Free account
• We may delete your account and data after a reasonable period
• Termination does not relieve payment obligations
• Certain provisions of these Terms survive termination

Modifications to Service and Terms

Service Changes

• We may modify, update, or discontinue features
• New features may be subject to additional terms
• We will provide reasonable notice of material changes
• Continued use constitutes acceptance of modifications

Terms Changes

• We may update these Terms from time to time
• Significant changes will be communicated via email or app notification
• Updates become effective 30 days after notification
• Your continued use constitutes acceptance of the new Terms

Governing Law and Disputes

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Dispute Resolution

• We encourage resolving disputes through direct communication
• Informal resolution attempts should precede formal proceedings
• Disputes may be subject to binding arbitration
• Class action lawsuits are waived to the extent permitted by law

Jurisdiction

Any legal proceedings must be brought in the courts located in the State of Wyoming, United States, and you consent to personal jurisdiction in such courts.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DaySync.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

No Waiver

Our failure to enforce any provision does not waive our right to do so later.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations to any party.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Contact Information

For questions about these Terms:

• Email: support@daysync.io
• Website: daysync.io
• Company: DaySync LLC (Wyoming Filing ID: 2026-001938982)
• Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA

We aim to respond within 2 business days.

By using DaySync, you confirm that you have read, understood, and agreed to these Terms of Service.